🔄 RETURN & EXCHANGE POLICY
Returns & Exchanges
At Sooperfit, we are committed to providing high-quality products. If you are not satisfied, we offer a simple return and exchange process.
✅ Return Eligibility
Product must be unused and unworn
Must be returned in original packaging
Request must be made within 7 days of delivery
🔁 Exchange Policy
Size exchanges are available (subject to stock)
Exchange requests must be made within 7 days
❌ Non-Returnable Items
1. Used or damaged items
2. Products without original packaging
3. Items damaged due to misuse
⚠️ Damaged or Incorrect Product
If you receive a damaged or wrong item:
Contact us within 24–48 hours
Share product images
We will replace it at no extra cost
💬 How to Request Return/Exchange
1. Contact us via email or WhatsApp
2. Share your Order Number
3. Explain the issue with details/photos
4. Our team will guide you through the process
🚚 Return Shipping
In case of defective/wrong item → we cover shipping
In case of size exchange → customer may bear shipping cost